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Let's face it, sometimes our sales teams look like octopuses, they do a thousand things at the same time! And, with so much to think about and attend to, it gives rise to some errors that spill over into the results . Therefore, it is important to alleviate the work with digital sales tools that can give the respite that we sometimes need; and, of course, much better if along the way we close more sales and optimize our workflow. TRUE? In this post we share 6 tools to support the management of your sales team and, in the process, increase their productivity, free them from stress and the risk of making mistakes.
Tools to support your digital sales team Facebook Business Manager The Meta platform is ideal for managing some processes of your social networks. If you want to carry out paid promotions on Instagram or Facebook, through CU Leads this means you can segment the audience to which it is directed. In addition to role management and other features that will help us improve our ADS process . From here, by linking your Instagram account with your Facebook Fan page, you will be able to address all the direct messages and comments you receive from your followers on these social networks.
CRM for WhatsApp Is Meta messaging the channel where you close the most sales? With a CRM you can centralize your communication in a shared tray, where you can receive all the chats that arrive on your WhatsApp and assign them to the corresponding area or to the best prepared agent; ensuring that the client always has the right conversation . Multichannel CRMs are also integrated with other platforms, such as Facebook Messenger and Instagram Direct, unifying all queries in the same panel. Likewise, the most robust ones will give you a database of all your customers, along with details of their orders and the stage of the purchasing process in which each one is.
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