Choosing the Best Email Hosting Service for Your Singapore-Based Business
Points for comparing cloud email services
We will explain four points you should keep in mind when comparing cloud email services for businesses.
(1) Fullness of apps that can be used as a set and existing environment
If you want to use apps other than email in an integrated manner, such as video conferencing tools or calendars, the service you should choose will depend on your existing environment. For example, if many of your employees use Office app licenses, switching to Microsoft 365 will allow for smooth and low-cost implementation. On the other hand, the applications that can be used differ between Google Workspace and Microsoft 365, so it is necessary to choose a service that suits your needs.
(2) Fullness of email security functions
In addition to sending and receiving emails, it is also important to take security measures against erroneous transmissions and spam emails. Please check out features such as "Temporary hold on Email Hosting Singapore" and "Supervisor approval" to prevent mistaken email sending, as well as anti-virus and junk/spam email features.
For example, ``WebARENA Email Hosting'' is equipped with a wealth of security features, including email virus checks, spam filters with a detection rate of over 99%, whitelists/blacklists, and sending domain authentication. There are also services like ``@Securemail Plus Webmail'' that allow you to add security features to your existing email environment.
(3) Responding to your own inquiry channels
If you receive inquiries from many channels, such as not only email but also phone, chat, LINE, and SNS, sharing emails alone will not be enough and you will need a function to collaborate with those channels.
For example, the channels that can be linked differ depending on the service, such as "Mail Dealer" which is strong in linking with chat and LINE, "Re:lation" which is strong in linking with Twitter, and "Mailwise" which can be linked with Cybozu's customer management app. So please use this as material for consideration.
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(4) Usability on devices other than PCs
If you frequently use email on the go, ease of use is also an important point to check. Even services that can be used from a browser may be difficult to use if they are not fully optimized for smartphone or tablet screens, so be sure to check whether they are multi-device compatible or have a dedicated app. We also recommend choosing an email system that is similar to the one your UI uses.
For example, xgate4h is compatible not only with PCs, but also with smartphones and tablets such as iPhone, iPad, and Android, as well as feature phones. The UI is based on a web mailer and has the usability of a web app, so anyone can use it.
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